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Update #31 - Web App Launch FAQs
#1
Hey guys! We’ve been seeing a lot of comments and questions lately on different parts of the Web App. Here are answers to some of the more common ones.

1. Proprietary use of models on the ONO Web App: To reassure you, we do not touch private models that are only uploaded to your "My ONO" cloud. You can share them yourself through 3D messages, print them, or do nothing with them at all, but no will see them unless you want them to. However, if you do decide to share the models publicly in the "Explore" section, we simply say that we may use them in some way (whether through the site, or printing them, or showing them in app previews) in the same way that public posts are used on Instagram, Twitter, and Facebook. We want to underline this distinction between the two and reassure you that you are in control of how you want to share your models.  

2. Uploading space on the ONO Web App: Many of you encountered a bug early on when uploading your models to the Web App showing that you were out of storage space. We were able to fix it, and you should now all have 100MB of storage space in your library. 

3. I can’t register or I didn’t receive the confirmation email: If you get to the page saying that the confirmation email has been sent, it means that your account has been registered. Depending on your email provider, some servers may mark the email as spam or block it entirely. Make sure to check your spam folder (and that it is synced, if you are on mobile). If you still can’t register or find the verification email, please contact support@ono3d.net 

4. Why do I have to use the ONO Cloud to upload my files?: We wanted everyone to be able to use ONO. Preparing models in the cloud means that no matter what phone, computer, or processing power you have access to, you will be able to print your models. Right now, we are focusing on launching the cloud system and making sure that it works well and consistently for everyone. 

5. What program is used to make 3D models? Can the ONO App be used to make models?: The ONO App is a tool for preparing the 3D models in the cloud, it was not designed for creating the models directly. There are a variety of free modelling programs including Autodesk Tinkercad (web-based) and Sketchup (program-based), as well as other paid programs. Any of these can be used to create models and save them in the .STL format you can upload to your ONO account. 

6. When are you shipping?: We will be shipping in early January. For more information, see our previous update here: Update #28

We appreciate your feedback as we start to build this community together!

The ONO Team
#2
Hi Everyone,

I am a backer from Australia and currently work with 3D printing both in FDM and SLA/DLP in a professional product design setting. I purchased a ONO printer as something that I can work with at home and have some fun with because I find 3D printing is an incredible technology and I love following the new technologies that are coming out. 

I can't wait to see what this daylight curing resin is like and just how detailed you can get the models to be. I am hoping to do rings and stuff with text on the surface.

In relation to the web app that has just been released, does anyone know if it is capable of creating supports for the model you want to print and then slicing it or is it only a slicing program? Is something like meshmixer or creation workshop still required to get a successful print?

On a slightly different note (and I know this has been brought up previously but i never found a definitive answer) does anyone know if the photocentric liquid crystal resin will work with this printer? 

Although there has been delays I am looking forward to getting my printer some time in the new year and I look forward to sharing the things that I design and make.

Dordy
#3
Hi Everyone. I am not a backer as I missed the Kickstarter! I am hugely gutted that I missed it, but, I am super keen to get my hands on one of the printers.

I am curious, has there been any other updates recently? I was under impression that ONO would start selling the device on their website in January?

Have all the original backers been sent their units yet? Has anyone on these forums received theirs yet?

Sorry for all the questions, I am just beyond excited to get one.

Cheers

Jay.

Oh, I just wanted to add, I am a 3D artist, so, will I be able to upload my own models to the app for printing?
(This post was last modified: 01-04-2017, 05:56 PM by Unfamillia.)
[Image: MedievalSteve_Logo_Signature_zpsc4sjjclu.png]
 
#4
Hi Unfamillia,  welcome to the forums

nope, no one has their printer yet.  We are looking at a January shipping date - but that is subject to change as always.
Once the backers have been sent the printer, it'll then be avalable to purchace on ono3d.net

Yes, you are able to upload and share your designs using the web app.  Infact, the app is a compulsry part of the printing process as the printer relies on the power of the cloud.
(This post was last modified: 01-04-2017, 10:39 PM by Lord.Lethris.)
#5
Thanks for the info Lord.Lethris, I appreciate you taking the time to reply.

I have bookmarked the web app and will take a look at uploading some designs as a test.

Not sure if anyone on these forums is versed in 3D software, so, if anyone wants a 3D model made, I will gladly take a few requests (once the printers are shipped, obviously).

Cheers

Jay.
[Image: MedievalSteve_Logo_Signature_zpsc4sjjclu.png]
 
#6
Thats great.  I have a section in the forum for 3D tutorials and descussions.  
Maybe I can add a commission area.  It'll have to be non-commercial though Wink
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